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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Savannah Mitchell

Savannah Mitchell

January 8, 2026

5  out of  5
rating by Savannah Mitchell
"Probably the most pleasant interaction I’ve had in awhile! The amount of money I’m saving each month by switching is unbelievable and with better coverage may I add. I’m very happy"
We responded:
"Thank you, Savannah, for sharing your experience! I'm glad to know that switching has been beneficial for you, both in terms of savings and coverage. It's wonderful to have you with us, and if you ever need further assistance, feel free to reach out. We're here to help!"
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miranda hills

January 7, 2026

5  out of  5
rating by miranda hills
"Nicole is who helped me. She was amazing! Definitely 5+ stars! Quick backstory, I made the mistake of inquiring with Insurify online and before I knew it I had over a dozen different agencies calling to give me a quote. I was completely unaware, that just entering my information with Insurify would open me up to almost 20 phone calls and I was a bit overwhelmed. Then I got a call from Nicole offering me a quote with State Farm. Feeling so overwhelmed I know I was completely rude to her in the beginning, but the professional that she was she did not let it bother her. She’s very patiently asked if she could reach back out at a more convenient time. She then followed up and reached back out, Offering me much better rates. I had Progressive, @ $1,109 and State Farm was offering $826, a huge difference and well worth it. Overall, I’m so satisfied with her customer service and willingness to run my quote so many different ways just to see what would be the best for me. She is very personable and has very proper phone manners. 10. Stars if I could!!"
We responded:
"Thank you, Miranda, for sharing your experience! I'm delighted to hear how Nicole's professionalism and dedication made such a positive impact. It's wonderful that she could assist you in finding a better rate and provide excellent service. We truly appreciate your feedback and are here for any other insurance needs you may have. Let us know if there's anything else we can do for you!"
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Brian Roth

January 3, 2026

5  out of  5
rating by Brian Roth
"Texted my vehicle documents to Joyce - got auto coverage and was on the road in about 15 minutes."
We responded:
"Thank you, Brian! I'm happy to hear that Joyce was able to assist you quickly with your coverage. We appreciate your feedback and are always here to help with any insurance needs. Let us know if there's anything else we can do for you!"
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Todd Springer

January 3, 2026

5  out of  5
rating by Todd Springer
"Great experience- with Cherie- very helpful with quoting different coverage levels."
We responded:
"Thank you, Todd! I'm happy to hear that Cherie was able to assist you effectively with your coverage options. Our team is dedicated to providing helpful and personalized service. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Kelly Brock

December 15, 2025

5  out of  5
rating by Kelly Brock
"Had excellent service and great price."
We responded:
"Thank you, Kelly! I'm happy you received excellent service and found our pricing great. If you need anything else, feel free to reach out!"
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B

December 9, 2025

5  out of  5
rating by B
"It was great was helpful and got me what I needed and best for me thank you"
We responded:
"Thank you, B! I'm happy to know that you found the service helpful and that we could meet your needs. If there's anything else you need, feel free to reach out!"
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Dee Maya

November 18, 2025

5  out of  5
rating by Dee Maya
"Super kind super helpful and got me the best rate. About half of what we were paying previously. Thanks"
We responded:
"Thank you, Dee Maya! I'm happy to know you found our service kind and helpful, and that we could secure a great rate for you. If you need anything else, feel free to reach out!"
Profile photo of Ben Peters

Ben Peters

November 17, 2025

5  out of  5
rating by Ben Peters
"Cherice did a excellent job getting all of my insurance needs taken care of at a competitive price."
We responded:
"Thank you, Ben! I'm happy to hear that Cherice was able to assist you with your insurance needs and provide a competitive price. Our team is dedicated to delivering great service. If you have any more questions or need further assistance, feel free to reach out!"
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Janet West

November 6, 2025

5  out of  5
rating by Janet West
"Nicole was professional, respectful of me and my time. She got me a great discount and provided excellent customer service!!"
We responded:
"Thank you, Janet! I'm happy to hear that Nicole provided you with excellent service and a great discount. Our team is dedicated to respecting your time and ensuring you have a positive experience. If you need anything else, feel free to reach out!"
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Cheri russo

November 4, 2025

5  out of  5
rating by Cheri russo
"Nicole was fabulous she got me lower rates and was so polite and explained everything very detailed!"
We responded:
"Cheri, thank you for your wonderful feedback! I'm happy to hear that Nicole was able to assist you with lower rates and provide detailed explanations. Our team is dedicated to offering exceptional service. If you need anything else, feel free to reach out!"
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Hamilton Barnes

October 31, 2025

5  out of  5
rating by Hamilton Barnes
"Nicole was super helpful in finding me solutions for my vehicle that’s out of state. Certainly earned my business"
We responded:
"Thank you, Hamilton! I'm happy to hear that Nicole was able to assist you with your insurance needs. We appreciate your business and are always here to help with any insurance questions or needs you may have. Let us know if there's anything else we can do for you!"
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Darrin Hostetler

October 29, 2025

5  out of  5
rating by Darrin Hostetler
"Wonder service! Very helpful in lowering my rates ! Very impressive customer service."
We responded:
"Thank you, Darrin! I'm happy to know you found our service impressive and that we could assist in lowering your rates. We’re always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Stephanie Smith

October 18, 2025

5  out of  5
rating by Stephanie Smith
"Joyce was very helpful and very pleasant to talk with. She explained everything in detail and I even learned a few new things I didn't know, and she cleared up a few things I was confused about. I would certainly enjoy having her help me the next time I call. 👍"
We responded:
"Stephanie, thank you for sharing your experience! I'm happy to hear that Joyce was able to assist you so effectively and provide clarity on your questions. We look forward to helping you again in the future. Let us know if there's anything else we can do for you!"
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Linda Mehl

October 10, 2025

5  out of  5
rating by Linda Mehl
"Thank you! I love how helpful Joyce and the ladies in the office were today and everyday!"
We responded:
"Linda, thank you for your wonderful feedback! I'm so happy to hear that Joyce and the team have been consistently helpful. We appreciate your support and are always here for any of your insurance needs. Let us know if there's anything else we can assist you with!"
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Mark Droste

October 9, 2025

5  out of  5
rating by Mark Droste
"Katie was terrific, personable, knowledgeable, and helpful"
We responded:
"Thank you, Mark! I'm happy to hear that Katie provided you with such a positive experience. Our team is dedicated to offering knowledgeable and personable service. If you need anything else, feel free to reach out!"
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Alex Owens

October 8, 2025

5  out of  5
rating by Alex Owens
"Hands down the best interaction I've ever had with an insurance company. Will be recommending to everyone"
We responded:
"Thank you, Alex! I'm happy to hear about your positive experience with our office. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
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who

September 27, 2025

5  out of  5
rating by who
"I had a great experience working with Cherice May at Statefarm down here in Albany. They took the time to explain my options clearly, including even the tiny nuances in my policy. All of my questions were answered kindly and with care. It really felt like I was valued by the business and I was even recommended a nice place to hike this weekend when I mentioned I was new to the area!"
We responded:
"Thank you for your wonderful feedback! I'm happy to hear that Cherice provided such a thorough and caring experience for you. It's great that you felt valued and even got a hiking recommendation! If you have any more questions or need further assistance, feel free to reach out. Enjoy your hike!"
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Dennis

September 2, 2025

5  out of  5
rating by Dennis
"Suzanne, Brenda and her team provided excellent service when we recently brought our insurance needs over to them. They were exceptional at answering all our questions and got back to us quickly with information they needed to compile such as quotes. We also love getting a live person on the phone that is personable. We do not hesitate to tell others about the great service we receive with the Suzanne Brodlovic team at State Farm Insurance."
We responded:
"Thank you, Dennis! I'm glad to hear that our team was able to provide you with such excellent service. It's wonderful that you appreciate having a personable experience with us. Your recommendation means a lot, and we're here whenever you need us. Let us know if there's anything else we can assist you with!"
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Karen Lippert

August 29, 2025

5  out of  5
rating by Karen Lippert
"I just love State Farm!!! The ladies I work with are fantastic, very helpful, knowledgeable and willing to go out of there way to help you out!! I highly recommend them to anyone!! Thanks ladies 😊"
We responded:
"Karen, thank you so much for your wonderful feedback! I'm delighted to hear that our team has been helpful and knowledgeable. Your recommendation means a lot to us. If there's anything else we can assist you with, feel free to reach out anytime!"
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Lisa Jenkins

July 17, 2025

5  out of  5
rating by Lisa Jenkins
"She was very helpful and responded to my emails right away. I always receive fast and amazing customer service."
We responded:
"Thank you, Lisa! I'm happy to know that you received prompt and helpful service. Providing fast and amazing customer service is what we strive for every day. If you ever need anything else, feel free to reach out!"
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Patty Seabaugh

July 16, 2025

5  out of  5
rating by Patty Seabaugh
"I had a very nice visit with Suzanne. She did an amazing job of updateing me on all available service that were new and available to me. She went over all my improvements to my house and updated my premium. Thank you Suzanne!"
We responded:
"Thank you for your review, Patty! I'm happy to hear that your visit with Suzanne was so positive. It's great that she could provide you with updates and assist with your premium adjustments. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Ricky

July 14, 2025

5  out of  5
rating by Ricky
"I recently worked with Cherice, my State Farm Insurance Agent, and I’m so impressed with her outstanding service! Cherice took the time to clearly explain my complete coverage, breaking down complex details into terms I could easily understand. Her patience and expertise gave me confidence in my policy decisions. Beyond that, she went the extra mile, answering all my questions and providing personalized guidance to ensure I had the right protection for my needs. Cherice’s professionalism and genuine care make her an exceptional agent—I highly recommend her!"
We responded:
"Thank you for your wonderful feedback, Ricky! I'm delighted to hear that Cherice provided you with such exceptional service. Her dedication to explaining coverage details and offering personalized guidance truly reflects our commitment to our customers. We're grateful for your recommendation and are always here to assist with any future needs!"
Profile photo of Mike Haberly

Mike Haberly

July 6, 2025

5  out of  5
rating by Mike Haberly
"Suzanne is personable and professional. She spent as much time just talking with me as she did reviewing my insurance needs. At no time did it seem that I was getting a sales pitch with pressure to make adjustments. It was an atmosphere of here is what I think you should do, but the decision is yours. I enjoyed the meeting very much."
We responded:
"Thank you for your review, Mike! I'm happy to hear that you appreciated the time Suzanne took to discuss your insurance needs in a relaxed and pressure-free environment. It's important to us that you feel comfortable and informed about your decisions. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Amy Stephens

June 30, 2025

5  out of  5
rating by Amy Stephens
"I was insured through another company for auto and have had renters through State Farm for several years, at the beginning of June I received a call from Cherice about a rate quote for auto and said sure why not. Not only did State Farm come in lower than I was currently paying the coverage on some tripled and my deductibles lowered and added road side and rental car and all came in cheaper than I was currently paying! Heck yeah!!! I love State Farm they are always quick, kind and thorough with any need I have. I highly recommend giving them a chance to help you get your valuables insured! This was edited 3 years after original review. Below is the old review above is the newest review! Suzanne is amazing, she is very quick to respond to your call or email if she misses you and produces any needed declaration forms in a speedy manner. Your are greatly appreciated. I encourage you to give her a call for your insurance needs. Thank you for all your help!"
We responded:
"Thank you for the wonderful review, Amy! We truly care about our customers and want to make sure they are happy in every aspect. Thank you for trusting us with your insurance needs and I am happy to have you as part of our State Farm family!"
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Crystal Squillante

June 3, 2025

5  out of  5
rating by Crystal Squillante
"She helped me with everything I needed and got me the best price possible. Even while having lost her voice! 5 stars"
We responded:
"Thank you, Crystal! I'm happy to know you received the assistance you needed and found a great price. Our office is committed to providing excellent service, even in challenging situations. Let us know if there's anything else we can do for you!"